Terms, Conditions, and Rules

Welcome to "The RETURN of The Haunting At The Kingsgate" our dark scare maze attraction! To ensure a safe and enjoyable experience for all, kindly review and adhere to the following terms, conditions, and rules.

ALL GUEST MUST SIGN A REALEASE OF LIABILITY WAIVER. YOU ENTER AT YOUR OWN RISK.

General Health and Safety Rules:

  1. Accompaniment: All children must be accompanied by an adult at all times.
  2. Dress Code: We LOVE to see all your costumes however for security purposes the wearing of masks/face coverings is strictly prohibited.
  3. Behavior:
    • No pushing or shoving is allowed.
    • Running is prohibited. Kindly walk calmly throughout the attraction.
  4. Equipment and Devices:
    • Use of flashlights, phones, or any illuminating devices is strictly forbidden.
    • Photography, video or audio recording within the attraction is not permitted.
    • Carrying weapons, whether real or fake, is strictly forbidden.
  5. Attraction Respect:
    • Do not touch actors, sets, or props. This is for your safety and ours.
    • Do not touch or lean against walls.
  6. Consumables: Bringing or consuming food, drink, or alcohol inside the attraction is prohibited. Jump scares can lead to spills or accidents.
  7. Surveillance: Be aware that you may be photographed or video recorded for promotional and security purposes during your visit.
  8. Admission Rights: Management hold the right to refuse admission or remove any visitor at any point without notice, refund, credit, or compensation.
  9. Attraction Elements: This attraction utilizes flashing lights, darkness, jump scares and fog. Please consider your health conditions before entering.

Health and Safety Warnings:

We strongly advise against attending our scare attraction if you:

  • Are pregnant.
  • Have a history of severe health conditions like heart problems.
  • Suffer from mental health issues that may be exacerbated or triggered.
  • Are prone to seizures.

Tickets, Liability and Responsibility:

  1. Personal Belongings: We shall not be held responsible for any items that are lost, stolen, or damaged on our premises.
  2. Medical: We assume no responsibility for any medical complications that may arise from visiting our attraction.
  3. Personal Accountability: By entering the attraction, you agree to these conditions and assume full responsibility for all your actions, whether intentional or accidental.
  4. Waiver: By entering our event you waive all claims of liability against the owner, his employees, associates and The Kingsgate Shopping Centre.
  5. Tickets: Tickets are strictle non-refundable and non-exchangable. Tickets must be shown upon entry to the attraction. Please keep a record of your ticket as we are not responsible for any lost or damaged tickets.


Facility Information:

  • Restrooms: While the attraction does not house restrooms, the Kingsgate shopping center provides toilet facilities within a short walking distance.
  • Accessibility: We try our hardest to make our attractions disabled friendly. You MUST contact us in advance if you use a wheel chair or mobility scooter. We need to double check the measurements of your chair to make sure some of our narrow passageways can accomodate your needs. 
  • Strollers Please leave strollers and prams in the lobby of the attraction.

By entering "The Haunting At The Kingsgate", you indicate your full understanding and acceptance of the aforementioned terms, conditions, and rules.


We wish you a thrilling and memorable experience!